Last updated: January 2026
International Online Sales Policies (B2C)
These policies apply exclusively to international sales made by Beltrading to individual consumers (B2C). Beltrading sells and ships olive oil and olive wood products worldwide.
- Terms of Sale (International Only)
Beltrading operates exclusively in international trade. All orders placed on our website are considered international export transactions.
By placing an order, the customer confirms that importing the products into their destination country is permitted under local laws and regulations.
- Products Information
Beltrading offers:
Extra virgin olive oil
Handcrafted olive wood products
Product images and descriptions are provided for guidance. Olive wood items are handmade; natural variations in color, grain, and shape are normal and not considered defects.
- Prices & Currency
Prices are displayed before checkout.
Prices do not include customs duties, import taxes, or clearance fees unless clearly stated.
Beltrading reserves the right to update prices at any time without affecting confirmed orders.
- Payment Policy
All orders must be paid in full before shipment.
Secure online payment methods are available at checkout (credit/debit cards and approved payment platforms).
Beltrading does not accept cash on delivery.
Promotional codes or vouchers, when offered, are subject to their stated conditions.
Shipping Policy (International)
- Shipping Destinations
Beltrading ships worldwide using fast international courier services.
- Delivery Time
Estimated delivery time: 3–5 business days from dispatch.
Delivery times are estimates and may vary due to customs procedures, carrier delays, or external factors.
- Shipping Costs
Shipping costs are calculated and shown at checkout based on destination and order weight.
- Customs, Duties & Taxes
All customs clearance procedures, import duties, taxes, and related fees are the sole responsibility of the customer.
Beltrading is not responsible for customs delays, refusals, or additional charges.
Customers are advised to verify import regulations in their country before ordering.
Returns & Refunds Policy (International)
- Returns Eligibility
Returns are accepted only if:
The product arrives damaged, or
The incorrect item was shipped
Products must be unused and returned in original packaging.
- Return Timeframe
Return requests must be made within 14 days of delivery.
- Non-Returnable Items
Opened or used olive oil products
Customized or personalized items
- Return Shipping & Refunds
Return shipping costs are paid by the customer unless the error is due to Beltrading.
Refunds are processed after inspection using the original payment method.
Original shipping fees are non-refundable.
Damaged or Incorrect Orders
Any damage or error must be reported within 48 hours of delivery, including photos of the product and packaging.
Privacy Policy (Summary)
Beltrading respects customer privacy and processes personal data solely for:
Order fulfillment
Customer service
Legal obligations
Customer data is stored securely and never sold to third parties. The website may use cookies to improve user experience. Customers may manage cookies through their browser settings.
Sustainability & Ethics
Olive wood products are made from responsibly sourced or reclaimed olive trees.
Olive oil is produced following quality and traditional standards.
Wholesale & Bulk Orders
Wholesale and bulk orders are available upon request. Special conditions may apply. Please contact Beltrading directly for quotations.
Governing Law & Disputes
These policies are governed by applicable international trade regulations. Beltrading encourages amicable resolution of disputes before legal action.
Contact
For policy questions or customer support:
Beltrading – Customer Service
Email: contatc @ beltrading.it